Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

No cookies to display.

Andrea Belk Olson headshot

Seeing what nobody else sees

Listen to this article

Success isn’t about being the smartest person in the room or making the perfect decision every time. If you think that, you’re probably stuck in a perpetual game of catch-up with the competition. The real secret to staying ahead? The ability to see what others can’t—those hidden opportunities, unnoticed patterns, and risks waiting to turn into catastrophes. You know, the stuff everyone else is too blind or too lazy to notice.

If you need proof of this, look at Daymond John and his brand FUBU. When the fashion world was obsessed with shiny logos and mass-market appeal, John didn’t just follow the crowd. Instead, he zeroed in on the underserved urban youth market, which was practically invisible to the major clothing brands. Instead of competing with the big guys for the same customers, he carved out a niche that resonated deeply with young, hip-hop culture. He wasn’t just selling clothes—he was selling identity, pride, and a voice. And while everyone else was busy catering to the mainstream, FUBU became synonymous with a cultural movement, gaining a competitive advantage few could replicate.

Then there’s Yvon Chouinard and Patagonia. In the world of outdoor gear, most brands were laser-focused on performance. Chouinard saw an opportunity to create a brand with a unique mission: sustainability. While other companies played the “outdoor gear” game, Chouinard introduced something radical—Patagonia wasn’t just a brand; it was a movement. Its commitment to environmental responsibility set it apart in a way that traditional outdoor brands couldn’t compete with. And guess what? Patagonia is one of the most recognized brands today because of its unwavering dedication to the environment. Differentiation, my friend, isn’t just about a product—it’s about creating something that speaks to what people care about, and when you get that right, the competition doesn’t stand a chance.

So why is differentiation so critical? Because, without it, you’re not a player; you’re just another face in the crowd. You’re a cookie-cutter version of everyone else. If your product or service isn’t standing out, then you’re stuck in the land of mediocrity where customers won’t remember you, and competitors can easily outshine you. When you’re too busy copying others, there’s no room to build a loyal following or create something truly unique. Differentiation isn’t optional; it’s essential for survival in today’s cutthroat market. Without it, you’re basically begging for extinction.

But here’s the kicker: it’s not enough to simply be different. You have to be different in a way that matters. It’s about noticing what no one else sees, and responding to needs that haven’t been voiced yet. In other words, you need to have insight — a deep understanding of the future and how your product, service, or idea fits into that future.

The best leaders aren’t the ones who react to problems; they’re the ones who spot issues before they arise and make moves that position their organizations to thrive. They know that true competitive advantage doesn’t come from doing what everyone else is doing better—it comes from seeing what no one else can and capitalizing on it. If you’re not doing that, well, get ready to be swallowed up by the competition.

About the Author
Trained as a behavioral scientist and customer-centricity expert, Andrea Belk Olson helps executives implement the art and science of operationalizing corporate strategy through understanding organizational mindsets. She is the author of three business books, including her most recent, What To Ask: How To Learn What Customers Need but Don’t Tell You.
She is a 4x ADDY award winner and contributing writer to Entrepreneur Magazine, Harvard Business Review, Rotman Magazine, World Economic Forum, and more. Andrea is also an entrepreneurial adjunct instructor at the University of Iowa and TEDx speaker coach. 
More information is also available on www.pragmadik.com and www.andreabelkolson.com.

Magazine & eNewsletter

Printed Monthly Magazine

Published monthly, Material Handling Wholesaler offers feature columns and special coverage of relevant industry issues and products.

Digital Monthly Magazine

Published on the fourth Thursday of each month, Material Handling Wholesaler offers feature columns and special coverage of relevant industry issues and products.

Material Handing Wholesaler Weekly Newsletter

Our Weekly newsletter is emailed every Tuesday and contains the latest Industry Events and People News, Source Directory, and important Industry Links.

Forklift International Weekly Hot Sheet Newsletter

Published every Monday morning with the latest material handling equipment
available for sale.

Share the Post:

Related Posts

Our Current Issue

Magazine & eNewsletter

Our magazine is published and mailed monthly, Material Handling Wholesaler offers feature columns and special coverage of important industry issues. 

Weekly Newsletter – Get the latest industry events and people news in this weekly e-newsletter as well as direct access to Wholesaler’s Source Directory and link.

Current Supplements







May 2025 Logistics Manager’s Index Report®LMI® at 59.4

Listen to this article Growth is INCREASING AT AN INCREASING RATE for: Inventory Costs, Warehousing Utilization, and Transportation Prices. Growth…

MHEDA released the 2025 Distributor Statistical Comparison (DSC) Report

Listen to this article The Material Handling Equipment Distributors Association (MHEDA) has announced the successful conclusion of the 2025 Distributor…

MHEDA Promotes Industry-Wide Safety Culture on NationalForklift Safety Day 2025

Listen to this article The Material Handling Equipment Distributors Association (MHEDA) is proud to recognize National Forklift Safety Day on…

Episode 597: Making Warehouse Automation More Accessible with iAutomate

Listen to this article Warehouse automation doesn’t have to be a mystery or a million-dollar risk. In this episode of…

Machinery orders continue upswing despite typical April decline

Listen to this article New orders of metalworking machinery, measured by the U.S. Manufacturing Technology Orders Report published by AMT…