The Ten Commandments of Creating Lifetime Customers
Everyone has experienced this at one time or another. What you thought was going to be a simple everyday transaction for a product or service, turned out to be an experience that earned your lifetime loyalty as a customer. Sadly, it doesn’t happen very often. Which is exactly why it’s so surprising when it does happen. Today’s consumer-driven environment is intently focused on instant availability and for good reason. More than ever...
$200 Early-bird discount for the One-Day Dealer Conference is July 30th
If you are looking for a one-day conference designed to educate, network and to take new ideas back to for your dealership you are in luck. Industry magazines Material Handling Wholesaler and Material Handling Network is having a conference that will touch on topics every dealership has on their radar right now. “At this conference designed with reader and industry leader input will touch on topics from dealer profitability in...
BEUMER Group: Interview – “Drones are an important tool for us”
BEUMER Group: Interview with Eugen Doberstein, Project Engineer Overland Conveyor and Lukas Paul, Manager Plant Design / Bulk Material Handling Systems (Sales), Pipe Conveyor Specialist “Drones are an important tool for us” Using remote controlled drones over building sites or quarries? That might sound futuristic – but it’s not. Equipped with cameras, unmanned aerial vehicles are part of the everyday business...
Bolster your Company’s Culture with 7 Skill Sets of No Fail Trust
Each day you walk into your office, are you giving consideration to what type of culture you are cultivating? Are you and your team of leaders aware that your actions will dictate whether you are cultivating a culture of compliance or a culture of connection, commitment, and community? Daily, you are faced with important decisions, and how you handle those decisions as well as how you interact with your team, will dictate the...
It’s up to you to Train, Evaluate Forklift Drivers
Forklift Safety: Driver training is up to the employer and knowing what OSHA requires can make you workplace safer and reduce the potential for fines or other problems Driver training is up to the employer and knowing what OSHA requires can make you workplace safer and reduce the potential for fines or other problems. Did you know that OSHA requires employers to provide forklift operator safety training before a worker takes on their...
If you want to recruit the Right Talent, think like a Baseball Scout
This fourth of July, I enjoyed a game at our regional Single-A affiliate stadium, with sun, beer, brats, and great baseball. We also had the pleasure of sitting next to 2 scouts, who were clocking pitches, detailing the stats and performance of every player on the field. They had been following all the teams in the division and attending every game, including taking videos of key player performances, as well as the stadium, noting...
Helping Millennials in the Workforce be Successful
Millennial job candidates can be burdened with stereotypes painting them as selfish, entitled, and lazy. The harm this causes can go both ways Millennials: That word seems to cross my clients’ lips frequently these days, and it’s often spoken in hushed tones, as if the subject is cause for concern—or fear. You, too, may be familiar with the bad press this generation sometimes receives, especially with respect to hiring and management...