Easy, low-cost, high-impact ways to WOW employees during the holidays
Leaders, the holidays are a great time to infuse a little “WOW” into your employees’ lives and strengthen your company’s culture. Deb Boelkes shares some festive ways to thank your team for all their hard work and inspire them for the year ahead As the holiday season approaches, leaders are starting to look for ways to show their teams they care. Yes, that’s what bonuses are for. But cash gifts aside,...
Character is the only possession that is truly yours
Character, like many things, is something you instantaneously know when you see it. I was eight years old and growing up in a small, Midwestern town. We had a classic “old school” neighborhood grocery store about a block from my house. The Ole Store, named after the nearby college, St. Olaf, was over 100 years old with wooden floors, a small adjoining café, and the basic sundries that every family needed daily. The owner, a 3rd...
Why workplace drama harms your company (and how to shut it down)
Drama in the workplace just happens sometimes. But the best leaders learn to stop it in its tracks. Quint Studer shares advice for keeping the peace at work From time to time, most of us have experienced or even contributed to workplace drama. It can take many different forms: People gossip, spread rumors, complain, lash out emotionally, rant about a perceived wrong, purposely exclude others, take sides in conflicts, and so forth. No...
On the horizon: Top Trends impacting supply chain management in 2020
Scott Sureddin, CEO, DHL Supply Chain, North America: “2020 marks a new decade in supply chain management in which operations benefit from increased digitalization, customers benefit from higher levels of service and supply chain organizations benefit from greater diversity in the workforce.” DHL Supply Chain, a provider in contract logistics and part of Deutsche Post DHL Group, has shared the three supply chain trends that will have...
Organizational values only work when tied to behaviors
There’s a big push in companies today to create healthy cultures. Many organizations go through detailed processes to identify where culture is going astray and dive into implementing tactics, including defining company values. The problem is too many companies create values without meaning. Written values are often vague and ignored. Many companies have nice-sounding values, such as “integrity”,...
Create a long-term success plan for your new hires
A new season of hiring means welcoming lots of new members to the team. Change can be challenging, so it’s important to focus on creating a long-term plan for your new hire’s success within your organization. This helps build an employee development framework for both you and the individual so they can make a smooth transition and feel empowered to take on their new role, while working toward their career goals and meeting...
2020 plans – Service Department
In this issue I want to discuss ideas for both budgeting and planning service department performance. The goal here is to look at this process from a new vantage point, and use this opportunity to truly engineer initiatives and improvements. No simple formulas – no “box checking”. Once again, any meaningful planning session will include an assessment of our current (S)trengths, (W)eaknesses, (O)pportunities, and (T)hreats. Once...
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