This little piggy got in the door!

I hate cold calls. I think they’re a waste of time (but that’s another issue). For those of you that are still stuck doing them, here’s a refreshing look at the process. There are three steps (objectives) to (face-to-face) cold calling: Getting in to see the decider. Gaining the decider’s interest. Making the sale (or closing the next step in the sales cycle.) You can’t get to #3 unless #1 & #2 are executed. Easy to say, not easy...

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Why we struggle to be Innovative and Strategic

Many leaders want their organizations to be more innovative and strategic. (In fact, there are tens of thousands of articles out there on fostering innovation and making teams more strategic.) Often this gets translated into directives, initiatives, or organizational values around these principles. And of course, those directives and initiatives never manifest into action, no matter how many goals and objectives are established to...

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Salute to Women: Leadership is putting yourself out there

This month, Material Handling Wholesaler is recognizing the many contributions women make in the business. Here are a few of their stories: Maria Rodriguez Maria Rodriguez was working as a restaurant server when she lost her job during the pandemic. Little did she know that this loss would lead her back to school, into the trucking business, and shortly after that, waiting backstage with the President of the United States. Rodriguez...

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Holistic PET container concept sets standards: KHS Loop LITE reduces the carbon footprint significantly

New development combines pioneering KHS technologies Recyclable PET bottles for CSDs made of 100% recyclate Maximum product protection and elimination of secondary packaging Reducing the carbon footprint is high on the agenda of the beverage industry. In order to facilitate achieving this goal, KHS presents Loop LITE, a fully recyclable PET container for highly carbonated beverages, which significantly reduces the use of plastic over...

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Transform employees to emergency responders in three easy steps

Responding to disasters is one of the most important activities that employees can be asked to grapple with. From natural disasters like hurricanes and earthquakes to technological situations such as power outages, chemical spills, and transportation accidents, as well as security emergencies like acts of terrorism and mass shootings, a property should be prepared for any of these. The metric for success in a disaster response is not...

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Five ways Service Automation Tools can improve Technician Retention

Reliable, reputable service is one of the highest-margin sources of recurring revenue for dealerships. But the ability to capture that potential is only as good as the stability and efficiency of your team. Dealerships can’t afford to lose talented service and precision ag technicians due to outdated or obsolete technology infrastructure, especially with quality, qualified hires increasingly hard to find. According to a DIS survey of...

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Why conscious curiosity is the Soft Skill separating good recruiting, from great recruiting

How a self-motivated desire to learn and ask questions drastically improves recruiting and hiring It’s amazing how connecting dots makes the work of HR and recruiting teams so much easier. Knowing what the business does, how it makes money, and what’s happening in your industry is important. So is knowing what hiring managers are looking for – and how to interact with the right candidates. And yet, many are not doing these...

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