How is inflation impacting warehousing and the supply chain?
Until recently, high inflation has been more of a theoretical concept for many business owners and consumers. After all, it’s been decades since this country experienced severe inflation. But the past year has made inflation a major concern for consumers and supply chain partners. Here’s how inflation is driving up the costs of just about everything that impacts the supply chain and how your business can respond effectively. How...
Seven ways to get ROI from Robotics Integration in manufacturing
Technology is rapidly reshaping the way business is conducted, particularly for manufacturers. Robotics are poised to transform the entire manufacturing industry, and many business leaders are finding themselves faced with difficult decisions in regard to automation and robotics in their manufacturing facilities. At the core of these decisions is the calculation of what type of return on investment a robotic integration would provide....
Christmas peak has not been cancelled
It is now the time of year when many retailers and their supply chain partners will be starting to plan and secure their warehousing space and resource requirements for the Big One – the ‘golden quarter’ and the Christmas peak. Predicting requirements seven or eight months ahead is always a nightmare, and this year looks particularly fraught. There is, of course, a ‘cost of living crisis’ but strangely, although full figures are not...
Is company gravity killing your organization?
Most business leaders stress the importance of understanding and responding to ever-changing customer needs to stay relevant and competitive. Yet why do so many companies spend the majority of their time focusing inward? We recently surveyed 50 business executives to understand their organizations’ strategic priorities. Among their top five, “customer” was by far the most-mentioned word. But the majority of these companies...
The future of Reverse Logistics
Managing returns has traditionally been treated as an afterthought. But with the rise in eCommerce sales, returns are sure to be substantial, which can lead to a poor customer experience and revenue losses. Many businesses are now placing more emphasis on handling returns, called the reverse logistics process. And some initiatives have come a long way. Here’s what those look like and what we might expect from the future of reverse...
What does the future hold for California Forklift Buyers? Insights from Cromer’s General Manager, Doug Perez
Doug Perez serves as General Manager of Cromer Material Handling, and has worked in the material handling industry for over 20 years. Right now, our industry faces a number of big changes, coming fast and disrupting our processes. Doug wanted to offer his thoughts on these changes, what forklift buyers & operators should expect, and how Cromer is working to help. “In recent years, the material handling industry suffered an...
Cracking the Code: Aligned Incentives + Meaningful Consequences = Solid Results
“They want us to give great service, but they reduce our bonus if our calls go longer than three minutes. I’m not going to lie, I start talking faster at the 90-second mark.” “She asked me to suggest ideas, so I did. I now have a whole bunch of extra work to do. It’s the last time I’m opening my mouth. I didn’t realize offering an idea meant signing up to execute it.” “I get paid for selling products. Deep down, I know some of my...
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