Value-added services can add an additional revenue stream to your dealership
Back in February’s edition of Wholesaler, I wrote about ‘forklift battery management’ to your dealership’s services offering as a one-stop shop solutions provider. Subsequently, the topic of optimizing forklift battery management as a value-added service to your end-customer while being an additional revenue stream for your dealership. I recently got the opportunity to catch up with Dustin Love, Business Development Manager, at...
People of Influence are successful. Are you one them?
Are you seeking more influence with your customers? With your boss? With your prospects? With your connections? With your associates and coworkers? Have you ever thought about what elements go into being an influential person? Below is the list, BUT don’t just read it – compare your skill levels to it, so that you can develop your understanding AND your status at the same time. This list contains elements of the IDEAL influencer. All...
Buy-Lease-Rent Financing status: You better sit down for this
At this time in our economic lives this topic has a lot of pros and cons to consider before deciding what dealers need to do, what customers want to do and how dealers need to assist customers meet their goals using proper financial options. When we consider the three variables involved (buy-rent-lease)…. the pandemic equipment pricing for both new and used equipment…..interest rates along with new bank loan agreements and...
Transient leaders kill culture for reasons you don’t realize
Some organizations go through CEOs and department heads like Kleenex. Today, the average tenure of a CEO is 4.6 years. In other cases, C-Suite leaders rotate out of the organization within 1 or 2 years, and a new leader is installed. And it’s always “This one is the right one – they’re bringing incredible experience/ideas/perspective to the organization.” They try to install a few changes that typically...
June 2023 shows 141 new Industrial Manufacturing planned project with renovations & equipment upgrades remaining constant
IMI SalesLeads announced today the June 2023 results for the new planned capital project spending report for the Industrial Manufacturing industry. The Firm tracks North American planned industrial capital project activity; including facility expansions, new plant construction and significant equipment modernization projects. Research confirms 141 new projects in June as compared to 184 in May the Industrial Manufacturing sector. The...
Increase service department sales by training topics
I recently met with a customer discussing their service technician opportunities and while we were talking about this, we also touched on service technician training topics to help drive additional parts and service revenue. They were specifically looking into ways for their service technicians to quote and upsell additional service and parts opportunities when on a service call or routine PM service. Since it was June and National...
Internal audit
Back in the good old days I used to spend a lot of my professional life auditing equipment dealers and construction companies. Also did a lot of franchise work, which kind of ties in with the OEM-Dealer relationships. I was always fascinated with the full-service equipment dealers because of all the departments they had to manage to make the dealership work, keep the OEM and banks happy while also keeping the customer’s coming back. I...
Our Current Issue
Free Magazine & eNewsletter
Current Supplements
