Casting your confidence net
Even when leaders are clear about where they want to take their teams, pushback from colleagues, combined with self-doubts, can cause them to become paralyzed at the point of action. Clarity without confidence is an ineffective formula for success. All leaders are subject to resisters and critics—some external and some internal. Let’s look at some examples of external pushback that some of the world’s biggest innovators needed to...
10 tips to maximize Propane Forklift Safety
Offering a number of key advantages over other fuels, propane has emerged as a leader in the material handling market to power forklifts. All of its benefits aside, facility managers will be the first to tell you that safety trumps productivity no matter the situation. Heavy machinery, including forklifts, bring with them various potential hazards, but by keeping up-to-date on safety tips and training resources, you and your crew can...
The Influence of a Father—-Happy Father’s Day from Wholesaler
A blog post from John Maxwell—This Sunday being Father’s Day, my team requested that I write a blog post on the word “father.” While that may seem like an obvious idea, there’s a deeper meaning to that word for me personally—since 2017, the word “father” has been my life word. You see, for years—decades, really—I have prayed for and selected a word that would lead me to live intentionally throughout the calendar year. I’ve...
Women of STEM: Greene Tweed’s Amy AlSahsah
Why one mother and engineer gives back to young women interested in STEM fields During her career, Amy AlSahsah has certified over 300 candidates in Lean Six Sigma from White Belt to Black Belt. Her first Black Belt project saved $995,000 in one year and increased the product’s profitability. The team she led eliminated a source of contamination that had caused a line stop issue, and reconfigured the inspection process to mitigate...
IRS reminder: Get tax withholding right; do a Paycheck Checkup at least once every year
The Internal Revenue Service urged taxpayers to review their 2019 tax withholding using the IRS Withholding Calculator and make any changes with their employer as soon as possible. This is especially true for anyone who adjusted their withholding during the middle or later parts of 2018. That’s because a mid-year withholding change, only affecting part of 2018, may have a different impact if it remains in effect for all of 2019. If...
Just Announced: One-Day Dealer Conference for Forklift Dealer Top Management
Material Handling industry publications Material Handling Wholesaler and Material Handling Network have announced an industry conference to be held this fall in the Chicago area. The industries first fast paced one-day Dealer Conference that is focused on dealership profitability for top ownership, operational and financial management will take place on Thursday, September 19, 2019 in Rosemont, IL at the Wintrust Financial...
Customer experience needs to speak well beyond Survey Scores to make business better
Customer Experience (CX) professionals love survey scores. After all, what could tell you more about the customer experience than their own words and evaluations? Survey scores offer numerical evaluations, text analytics, and score trending over time which make them, hopefully, meaningful. The Net Promoter Score (NPS) Survey Question Explained CX professionals employ the Net Promoter Score (NPS). The NPS is based off the question,...