Crown Equipment expands service, training opportunities with new Kansas City branch
Crown Equipment announced the opening of a company-owned branch in Kansas City, Kan. The new 70,000-square-foot facility provides Crown customers in the area with an even closer resource for their material handling product needs, as well as expanded customer service offerings and opportunities for technician and operator training. “Each of our customers comes to us with unique considerations and needs for their forklift fleet,” said Jim Mozer, senior vice president, Crown Equipment. “We’re not just about selling forklifts; rather, we know the importance of the personal, collaborative relationship required to find a solution meeting the requirements of today’s dynamic warehouses and other material handling environments. The opening of this facility deepens this commitment to our customers in the Midwest via additional support for purchase and maintenance decisions, and training opportunities necessary to help fleets and operators achieve optimal levels of safety and productivity.” In addition to an extensive inventory of parts and a fully equipped maintenance shop, the branch offers battery and charger service, rental fleets, and forklift remanufacturing. Also, Crown’s Train-the-Trainer and Demonstrated Performance® Service Training educational programs will provide customized lessons and hands-on exercises to connect classroom instruction with real-world application. “Many of our customers in this region are national companies with large distribution centers,” said Paul Wright, Kansas City branch manager. “This new facility ensures that we’re able to help all of our customers operate at peak levels of productivity without experiencing costly downtime from maintenance-related incidents.”
The Kansas City location will be Crown’s 56th company-owned branch. The branch is located at 9500 Widmer Road in Lenexa, Kan., and can be reached directly at 913-888-9777.
