Raymond Handling Concepts Corporation (RHCC), materials handling equipment supplier in Northern California and the Northwest, has transformed its business to include not only traditional material handling systems, but total end-to-end warehouse management solutions for its customers, resulting in a 35 percent sales growth for 2015. As a part of its expansion and commitment to ensuring customer success, Raymond Handling Concepts has added engineered storage solutions that incorporate pallet rack, shelving and mezzanines, as well as expanded its project management practice and automated storage system products, including Kardex Remstar carousels and vertical lift modules.
With a reputation for being a dependable partner for material handling needs, in 2014 Raymond Handling Concepts wanted to evolve its business model go beyond the core needs of its trusted customers to provide additional products and services that complemented its primary business. In the time since, the company expanded its ability to assist customers with complete material handling and storage needs, from envisioning the concept to evaluating alternative designs, all the way to managing the project through to completion.
“Though Raymond Handling Concepts has always experienced strong growth in our traditional businesses, to achieve 35 percent growth in a year we had to dramatically change our business plan and ensure our team could execute the plan accordingly,” said Steve Raymond, President of Raymond Handling Concepts Corporation. “While the Raymond Handling Concepts leadership is very proud of this accomplishment, we are even more proud of all of the dedicated individuals who work together so hard to achieve these results.”
In addition to the end-to-end solutions it is providing its customers, the company successfully partnered with a number of the largest third party logistics companies in North America to help support the company’s growth, with focus in e-commerce, automotive, food processing, retail distribution and aerospace industries.
To complete this company-wide expansion, Raymond Handling Concepts also expanded its teams of field service technicians through training programs in order to support growth without compromising its service reputation. It has also introduced its fleet care department, which has already been able to dramatically drive down costs for customers.